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How can we help?

Find quick answers in our FAQ, or drop us a message — we usually respond within 24–48 hours.

Frequently asked questions

How do I create an account?
Download AstroShrine from the Google Play Store, open the app, and sign in with your phone number (OTP verification) or Google account.
How does the wallet work?
AstroShrine uses a points-based wallet (1 point = 1 INR). Recharge your wallet using any UPI, card, or net banking method via Razorpay. Points are deducted when you book sessions or use AI features.
How do I book a session with an astrologer?
Browse astrologers on the home screen, view their profile, tap "Book Session," select a date and available time slot, choose chat or call, and confirm. Points will be deducted from your wallet.
Can I cancel a booking?
Yes. Cancellations more than 2 hours before the session receive a full refund. Cancellations within 2 hours receive a 50% refund. See our refund policy for full details.
What is AI Astrology?
Our AI Astrology feature uses advanced AI to analyze your Vedic birth chart and answer your astrology questions instantly. You get 3 free questions per day, with additional questions available through AI packs or your wallet balance.
How do I set up my birth chart?
Go to AI Astrology and you'll be prompted to enter your date, time, and place of birth. We calculate your complete Vedic chart using the Swiss Ephemeris astronomical engine.
Is my data safe?
Yes. All data is encrypted in transit (HTTPS), stored on secure cloud infrastructure with row-level security, and payments are processed by PCI-DSS compliant Razorpay. See our Privacy Policy for full details.
How do I delete my account?
Visit our Account Deletion page for step-by-step instructions.
How do I become an astrologer on AstroShrine?
Send an email to support.astroshrine@gmail.com with your credentials, languages, areas of expertise, and a brief intro. Our team will review your application within 5–7 business days.